Privacy Policy

Effective Date: August 5, 2026
Last Updated: August 5, 2026

Swift Property LLC d/b/a Swift Property Solutions Chattanooga (“Swift Property,” “Swift Property Solutions Chattanooga,” “we,” “us,” or “our”) respects your privacy.

This Privacy Policy explains how we collect, obtain, use, disclose, retain, and protect personal information when you:

  • Visit swiftproperty.solutions

  • Submit a website form

  • Use our website chat widget

  • Call, email, or text us

  • Schedule an appointment

  • Request a property evaluation or potential offer

  • Communicate or otherwise interact with us

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

The personal information we collect depends on how you interact with us.

A. Contact and Identification Information

We may collect:

  • Your first and last name

  • Telephone or mobile phone number

  • Email address

  • Mailing address

  • Property address

  • Preferred method of communication

B. Property and Transaction Information

We may collect information concerning a property or potential real estate transaction, including:

  • Property ownership information

  • Property type, age, size, and characteristics

  • Property condition and needed repairs

  • Occupancy or tenancy information

  • Mortgage, lien, tax, or other publicly available property information

  • Asking price or desired transaction terms

  • Desired closing date or timeline

  • Photographs, videos, documents, and other property-related materials

  • Information concerning potential offers, contracts, closings, or transactions

C. Communication and Consent Information

We may collect and retain information about your communications with us, including:

  • Emails

  • Text messages

  • Chat-widget conversations

  • Telephone call information

  • Voicemails

  • Call recordings, when calls are recorded and recording is permitted by applicable law

  • Appointment and scheduling information

  • Customer-service requests

  • Property inquiry history

  • Communication preferences

  • SMS or text-message opt-in records

  • The date, time, source, and method of consent

  • SMS opt-out and unsubscribe records

D. Website and Technical Information

When you visit our website, we or our service providers may automatically collect:

  • Internet Protocol address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Links selected

  • Referring website or source

  • Date and time of website activity

  • General geographic information derived from an Internet Protocol address

  • Cookie identifiers

  • Analytics and website-performance information

E. Information You Choose to Provide

We may also collect other information you voluntarily provide in a form, message, document, telephone call, consultation, or other communication.

You are not required to provide all requested information. However, declining to provide certain information may prevent us from evaluating a property, responding to an inquiry, preparing a potential offer, or providing a requested service.

Information We Collect

We collect your name, phone number, email address, mailing address, property address, and property details, such as property condition, characteristics, ownership information, asking price, price range, and desired transaction terms. We collect this information when you submit a website form, use our chat widget, call, email, text, schedule an appointment, or otherwise communicate with us. We use this information to respond to your inquiry, evaluate your property, provide property-related services, discuss potential offers, schedule appointments, and send requested communications.

2. How We Obtain Personal Information

We may obtain personal information from the following sources.

A. Directly From You

We may collect information directly from you when you:

  • Submit a website form

  • Select an SMS-consent checkbox

  • Use our website chat widget

  • Call us

  • Email us

  • Send us a text message

  • Text an advertised keyword to our published SMS-enabled business number

  • Schedule an appointment

  • Request a property evaluation

  • Request or discuss a potential offer

  • Send us photographs, documents, or property information

  • Communicate with our employees, representatives, contractors, or service providers

B. Automatically Through Our Website

We may obtain technical and usage information automatically through:

  • Cookies

  • Website logs

  • Analytics services

  • Pixels

  • Tags

  • Similar website technologies

C. From Publicly Available Sources

We may obtain property-related or contact information from:

  • County property records

  • Tax assessor records

  • Recorder or register-of-deeds records

  • Court or lien records

  • Property-information databases

  • Public directories

  • Other legally available public sources

D. From Affiliates, Referral Partners, and Lead Generators

We may receive personal information from:

  • Affiliates

  • Referral partners

  • Lead generators

  • Marketing partners

  • Data providers

  • Real estate professionals

  • Contractors

  • Consultants

  • Other third parties when you have requested information about real estate or related services

A third party’s collection and handling of your information is governed by that party’s own privacy policy and consent process.

General consent provided to another company is not automatically treated as consent to receive recurring marketing text messages from Swift Property Solutions Chattanooga. SMS consent must specifically authorize communications from Swift Property Solutions Chattanooga or otherwise be valid under applicable law.

E. From Service Providers

We may receive information from vendors that support our:

  • Website

  • Customer relationship management system

  • Telephone system

  • Text-messaging platform

  • Email system

  • Appointment scheduling

  • Analytics

  • Data processing

  • Property evaluation

  • Customer service

  • Information security

3. How We Use Personal Information

We may use personal information to:

  • Respond to property inquiries

  • Provide requested information

  • Evaluate properties and potential real estate transactions

  • Review property condition and characteristics

  • Research publicly available property information

  • Schedule consultations, appointments, inspections, or follow-up communications

  • Prepare, discuss, or communicate potential offers

  • Negotiate or facilitate real estate transactions

  • Provide transaction-related support

  • Communicate by telephone, email, voicemail, chat, or text message

  • Send appointment reminders and requested updates

  • Provide customer service

  • Maintain records of communications and transactions

  • Document SMS consent, communication preferences, and opt-out requests

  • Operate and improve our website

  • Administer our CRM, telephone, email, and messaging systems

  • Analyze website activity and business performance

  • Prevent fraud, misuse, or unauthorized activity

  • Protect our rights, systems, property, employees, customers, and business

  • Enforce contracts and other agreements

  • Comply with legal, regulatory, tax, accounting, or contractual obligations

  • Resolve disputes and respond to legal requests

We will use personal information only for legitimate business purposes, as described in this Privacy Policy, as disclosed when the information is collected, or as otherwise permitted by applicable law.

4. How We Disclose Personal Information

We may disclose personal information when reasonably necessary for the purposes described below.

A. Service Providers

We may disclose appropriate information to vendors and contractors that provide services on our behalf, including:

  • Website hosting

  • CRM services

  • Telephone services

  • Text-message delivery

  • Email delivery

  • Scheduling

  • Analytics

  • Data processing

  • Cloud storage

  • Customer support

  • Property research

  • Information security

  • Legal, accounting, and professional services

These service providers may use personal information only to provide contracted services to us, fulfill our instructions, or comply with applicable law.

B. Real Estate and Transaction Participants

When reasonably necessary to evaluate, negotiate, facilitate, or complete a requested transaction, we may disclose appropriate non-SMS-consent information to:

  • Affiliated businesses

  • Real estate investors

  • Potential purchasers or sellers

  • Buyers or assignees

  • Title companies

  • Escrow or closing providers

  • Attorneys

  • Accountants

  • Lenders

  • Inspectors

  • Contractors

  • Consultants

  • Other transaction participants

C. Legal and Safety Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law

  • Respond to a subpoena, court order, warrant, or government request

  • Protect the rights, safety, property, or security of Swift Property or another person

  • Detect, investigate, or prevent fraud, misuse, or unlawful activity

  • Enforce an agreement

  • Establish, exercise, or defend a legal claim

D. Business Transactions

We may disclose appropriate information in connection with an actual or proposed:

  • Merger

  • Acquisition

  • Financing

  • Reorganization

  • Sale of business assets

  • Transfer of ownership

  • Bankruptcy

  • Similar business transaction

Any successor receiving personal information would remain responsible for handling it in accordance with applicable law and the privacy commitments applicable to that information.

E. With Your Direction or Consent

We may disclose information when you instruct us to do so or provide separate consent.

5. Mobile Information and SMS Consent Are Not Sold or Shared for Marketing

Notwithstanding any other provision of this Privacy Policy:

We do not sell, rent, share, transfer, or otherwise provide mobile phone numbers, mobile information, SMS opt-in information, or text-messaging consent to third parties or affiliates for their own marketing or promotional purposes.

Mobile information and SMS consent may be provided only to vendors and subcontractors that support our messaging program, such as:

  • Telecommunications carriers

  • Text-messaging platforms

  • CRM providers

  • Customer-support providers

  • Technology and data-processing providers

These providers may use the information only as necessary to:

  • Deliver messages on our behalf

  • Maintain messaging records

  • Document consent

  • Process HELP or STOP requests

  • Honor communication preferences

  • Prevent messaging abuse

  • Operate and support our communications systems

The personal-information disclosures described elsewhere in this Privacy Policy exclude text-messaging originator opt-in data and consent. SMS opt-in information and consent will not be shared with unrelated third parties or affiliates for marketing or promotional purposes.

6. SMS and Text-Messaging Program

A. Brand and Program

The SMS program is operated by Swift Property Solutions Chattanooga.

Consumers who expressly opt in may receive text messages concerning:

  • Property inquiries

  • Requested property evaluations

  • Appointment scheduling

  • Appointment confirmations and reminders

  • Property-information requests

  • Potential offer discussions or updates

  • Requested follow-up communications

  • Transaction-related communications

  • Customer service

B. SMS Opt-In Methods

Consumers may opt in to receive text messages from Swift Property Solutions Chattanooga through one or more of the following methods:

  1. Entering a mobile phone number on a website form and affirmatively selecting a separate, unchecked SMS-consent checkbox

  2. Providing a mobile phone number and affirmatively consenting through our website chat widget

  3. Texting an advertised opt-in keyword to our published SMS-enabled business number

Entering a telephone number into a form, by itself, does not constitute consent to receive recurring marketing text messages unless the consumer also completes the applicable affirmative consent action.

C. Optional Consent

Participation in our SMS program is voluntary.

Consent to receive text messages is not required as a condition of purchasing or selling any property, product, or service.

You may submit a property inquiry or communicate with us without agreeing to receive recurring SMS messages.

D. Message Frequency

Message frequency will not exceed four messages per month.

The number of messages received may depend on the nature of your inquiry and the communications you request, but will remain subject to the four-message monthly limit.

E. Charges

Message and data rates may apply.

Your mobile carrier’s message, data, and other charges are governed by your agreement with your carrier.

F. Opting Out

You may withdraw your SMS consent at any time by replying STOP to a message from us.

After receiving a STOP request, we may send one final nonpromotional message confirming that you have been unsubscribed. We will then stop sending SMS messages covered by your request unless you later provide new consent.

You may also contact us directly to withdraw consent or update your communication preferences.

G. Help

For assistance:

H. Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages.

I. Terms and Privacy Links

Our SMS program is also governed by our Terms and Conditions:

https://swiftproperty.solutions/terms-and-conditions/

This Privacy Policy is available at:

https://swiftproperty.solutions/privacy-policy/

7. Cookies and Similar Technologies

We may use cookies, pixels, analytics services, website logs, and similar technologies to:

  • Operate the website

  • Remember website preferences

  • Understand how visitors use the website

  • Measure website traffic

  • Diagnose technical problems

  • Improve website content and performance

  • Evaluate marketing and referral sources

  • Protect the website against fraud or misuse

Cookies are small files stored on or associated with your device. Your browser may allow you to block or delete cookies.

Some website functions may not operate properly when cookies are disabled.

Third-party analytics or technology providers may collect information through their own tools. Their handling of that information is governed by their applicable privacy policies and contractual obligations.

8. Information Retention

We retain personal information only for as long as reasonably necessary to:

  • Respond to an inquiry

  • Evaluate a property

  • Provide requested services

  • Facilitate a potential or completed transaction

  • Maintain communication and transaction records

  • Document consent and communication preferences

  • Honor opt-out requests

  • Resolve disputes

  • Protect our legitimate business interests

  • Comply with legal, tax, accounting, regulatory, or contractual obligations

Retention periods may vary depending on the type of information and the purpose for which it was collected.

SMS consent and opt-out records may be retained as necessary to demonstrate consent, document its source, and ensure that future communication preferences are honored.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

9. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Improper disclosure

  • Destruction

These safeguards may include access controls, password protection, vendor management, secure systems, data minimization, and other measures appropriate to the nature of the information.

No website, storage system, electronic transmission, telephone system, or communication method can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of personal information.

10. Your Choices and Privacy Rights

You may contact us to:

  • Ask what personal information we maintain about you

  • Request access to applicable personal information

  • Request correction of inaccurate information

  • Request deletion of information, subject to legal and business-record exceptions

  • Update your contact details

  • Change your communication preferences

  • Withdraw SMS or email consent

  • Ask questions about our collection, use, or disclosure practices

Depending on where you reside and the laws applicable to our business, you may have additional rights concerning your personal information, such as the right to:

  • Confirm whether we process your personal information

  • Obtain a copy of certain information

  • Correct inaccuracies

  • Request deletion

  • Obtain certain information in a portable format

  • Opt out of certain forms of targeted advertising, sale, or profiling

  • Appeal a decision concerning a privacy request

These rights may be subject to legal limitations, verification requirements, exemptions, and thresholds concerning whether a particular privacy law applies to our business.

To submit a privacy request, contact us using the information in the “Contact Us” section below. We may request information reasonably necessary to verify your identity and protect personal information from unauthorized disclosure.

Email Communications

You may unsubscribe from marketing emails by following the unsubscribe instructions contained in the email, when available, or by contacting us directly.

Text Messages

You may unsubscribe from text messages by replying STOP.

11. Third-Party Websites and Services

Our website may contain links to websites, platforms, or services operated by third parties.

We do not control and are not responsible for the:

  • Privacy practices

  • Security practices

  • Content

  • Accuracy

  • Availability

  • Terms of use

of third-party websites or services.

Review the applicable privacy policy and terms before submitting personal information to a third party.

12. Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13 years of age.

We do not knowingly collect personal information directly from children under 13. If we learn that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.

A parent or legal guardian who believes that a child has provided personal information to us may contact us using the information below.

13. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect:

  • Changes to our business practices

  • Changes to our services or technology

  • Changes to our messaging program

  • Legal or regulatory developments

  • Security or operational requirements

The revised policy will be posted on this page with an updated “Last Updated” date.

Material changes may also be communicated through another reasonable method when required by applicable law.

Your continued use of our website or services after a revised policy becomes effective is subject to the updated policy, except where additional notice or consent is legally required.

14. Contact Us

Questions, communication-preference changes, and privacy requests may be directed to:

Swift Property LLC d/b/a Swift Property Solutions Chattanooga

Phone: (423) 644-2187
Email: general@swiftproperty.solutions
Website: https://swiftproperty.solutions/

Property #8[1177 Wilson Ave SE Cleveland]

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